Refund Policy

At Discounted Promo Services, customer satisfaction is our top priority. This Refund Policy outlines the terms under which you may request a refund for our services.

1. No Contract, No Risk

We do not require long-term contracts and aim to earn your business through reliable service. Fees are charged only if specifically agreed for custom arrangements.

2. Refund Eligibility

• If you were charged incorrectly due to a billing error.
• If no service was rendered during the billing period.
• If the service provided was not as described and you notify us within 3 business days of the issue.

3. Non-Refundable Circumstances

• If services were utilized and tasks were completed successfully.
• If the client failed to provide clear instructions, causing delays.
• If the client voluntarily discontinues services without prior notice.

4. Refund Process

To request a refund, please contact our support team via email at [email protected]. Include your full name, phone number, and reason for the refund. We will respond within 3 business days.

5. Contact Information

• Email: [email protected]
• Phone: +1 (412) 230‑2425
• Address: 657 E Lincoln hwy APT#1 Coatesville, PA 19320